Refund policy

Returns & Refunds

At Junket, we want every order to arrive just right, and we want you to be happy with your purchase.

Returns

Because our products are food items, we are unable to accept returns or exchanges. This helps us maintain the quality and safety of the products we provide.

Something Not Quite Right?

If your order arrives damaged, contains the wrong product, or something does not meet your expectations, please reach out to us at info@junketbrands.com within 14 days of delivery.

Include your order number and a brief description of the issue. Photos are always helpful when something arrives damaged.

We will be happy to review the situation and work with you toward an appropriate solution, including a replacement or refund when warranted.

Order Changes & Cancellations

We begin processing orders as quickly as possible. If you need to make a change or cancel an order, please contact us promptly. We will do our best to accommodate your request before your order ships.

Questions?

We are always happy to help.

Email us at info@junketbrands.com with any questions about your order.

Nothing in this policy limits any rights you may have under applicable law.